21 St.thomas st ,

Kamarajapuram,Pattabiram

chennai,600072

Emailid:bramamoo@in.ibm.com

Hand Held: 7742661748

Passport No:

Visa No:

Balakrishnan Ramamoorthy

Profile

♦ Six years of IT industry experience encompassing a wide range of skill set, roles and industry

verticals.

♦ Proficient in analyzing and translating business requirements to technical requirements and

architecture.

♦ Strong database skills, Object Oriented Programming and development knowledge

♦ Hands-on testing experience on Terminal Automation Systems (TAS) and Terminal Management

System version-6(TMS6) application in test laboratory and Guide wire.

♦ Performed Functionality, Integration, Regression, Sanity and User Acceptances Testing.

♦ Prepared various reports – Daily Test Execution & Defect status report, Weekly Project Status,

Project Financial Reports

♦ Executed software projects for AT&T ,Shell International Petroleum & Amica Insurance.

♦ Good communication skills, interpersonal skills, self-motivated, quick learner, team player.

Skill Set

Terminal Automations Systems: Terminal Management System v 6 (TMS v6), OMEGA3000

and Fuelfacs application.

ERP: SAP/R3-SD

Test Tools: IBM Rational ClearQuest Test Manager, IBM Rational Functional Tester and IBM

Rational Service Tester for SOA Quality

Functional Modules: Oil & Gas Distribution Business, Warehousing, Telecom, Insurance

RDBMS: Oracle 10.5, MS-SQL Server 6.5/7.0, Progress 6.3, MS Access 2000

Languages: Visual C#.Net, Baan Tools (4GL/Sql), Java, Oracle SQL

O/S: Windows NT/2000 Server, HP-UX 11.1, SCO UNIX

Processes:

IBM’s QMS (Quality Management System), , Software Testing Methodologies &

IBM Global Services Method

Mobile Testing :Android 4.0 and Android 4.1

Education:

 B.Sc Mathematics - 2000, Madras University (D.R.B.C.C), India,

 M.C.A – 2004 from Bharathidasan University, India

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 M.B.A – 2011 from ISBM(Indian School of Business Management)

Certification:

 ISTQB CERTIFIED TESTER

 CERTIFIED SCRUM TESTER

 CERTIFIED IN INFORMATION TECHNOLOGY INFRASTRUCTURE LIBARAY

Professional Experience

Project1 :Amica Insurance

Apr 14 – Aug 14, QA Lead, India

Project Title

Client

: Leading Production,Integeration testing,System testing.configuration & sanity

: Amica Insurance

Technology : Guide Wire,IBM Mainframes,

Tools Used : HP quality Center 11.5, IBM Clear quest

Guidewire PolicyCenter is a flexible underwriting and policy administration system designed to empower

personal and commercial lines carriers to deliver insurance the way they've always wanted to. Designed

solely for P/C insurers, PolicyCenter is a complete system-of-record and supports the core functions of

the policy lifecycle—product definitions, underwriting, quoting, binding, endorsements, and renewals.

• Establish and evolve formal QA processes, ensuring that the team is using industry-accepted

best practices.

• Knowledge transfer from the client to the team – Obtain the technical knowledge and share it with

the team

• Communicate time lines, progress, delays etc back and forth from the team to the client and vice

versa

• Shares the FRD (functional requirements document) and works on making a test plan

• Review the test scenarios/Test cases with the client team and provides a sign off

• Provides inputs on the test data preparation phase

• Provides test execution guidelines.

• Sometimes, participates in the test execution

• Holds defect review meetings with the concerned development and support teams

• Collects metrics

• Supports UAT

• Perform the smoke and sanity test on any deployed build and gives a go ahead for the team to

continue testing

• Oversee all aspects of quality assurance including establishing metrics, applying industry best

practices, and developing new tools and processes to ensure quality goals are met.

• Act as key point of contact for all QA aspects of releases, providing QA services and coordinating

QA resources internally and externally.

• Lead and mentor QA team members, as well as manage outside contract testers.

• Develop and execute test cases, scripts, plans and procedures (manual and automated).

Project2 :SHELL INTERNATIONAL PETROLEUM LTD-UK

Apr 14 – Aug 14, Business Analyst IBM India Pvt Ltd, India

Project Title

: Leading Production ,BST(UAT Testing),System testing & sanity

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Client

: SHELL

Technology : Oracle 10.5 Database.UNIX,Andrios 4.0 and 4.4

Tools Used : HP quality Center 11, Putty , SQL Developer, Hand held device fr testing :XCover 2,Drive

partner APP

Drive partner is a wen application which provides functionality for work schedules to be managed

effectively, Drive partner is integrated with a mobile application, Delivery partner, Which will be used by

the drivers to perform the shift. Drive partner will provide real time schedules updates to drivers.

 Responsible for Functional Study of the Drive partner Shell APP System.

 Responsible for E2E STLC start from Requirement phase till Confidence testing (Including

Estimation, Test plan)for drive partner

 Tester cum test manager for project drive partner, delivered Release R1.1 single hand

 Responsible for creation of test cases to carry out functional verification testing.

 Support the team in setting up the test environment

 Responsible to review test plan, test cases (using standard review checklist) and the test results.

 Responsible for testing critical business requirements, specifically Product Allocations for Europe.

 Exposure in Mobile testing Andriod 4.0,4.1(Kit kat)

 Exposure in eclipse

 Daily progressive and war room call with client to update the test status and deep dive discuss if any

issues raised.

Project3 :SHELL INTERNATIONAL PETROLEUM LTD-UK

May 12 – Mar14, Senior Test Analyst IBM India Pvt Ltd, India

Project Title

Client

: Leading Production ,BST(UAT Testing),System testing & sanity

: SHELL

Technology : SAP R3, Oracle 10.5 Database.UNIX.

Tools Used : HP quality Center 11, Putty , SQL Developer, IBM Clear Quest, TMS(Top Tech management

System)

Travelled to UK and Belgium for deployment and requirement gathering.

Global Icebox enables one standard interface between GSAP and various terminal automation systems (TAS)/OSP

systems. Provides a user interface for the support of HM Streamline required daily meter and tank reconciliations

for distribution terminals, when needed Manual transaction entry, when needed, per HM (nomination) and StBC

(load confirmation) Streamline requirements. Global Icebox is a commercially available vendor product that has

been modified for Shell purposes.My role is as follows

 Responsible for Functional Study of the Terminal Automation System.

 Responsible for team delivery for project US fuels

 Responsible for creation of test cases to carry out functional verification testing.

 Support the team in setting up the test environment including the Terminal Automation System

laboratory setup.

 Responsible to review test plan, test cases (using standard review checklist) and the test results.

 Responsible for testing Terminal Automation Systems (manual in laboratory) like Terminal

Management System v6 (TMS v6), OMEGA3000 & Fuelfacs application.

 Responsible for testing critical business requirements, specifically Product Allocations for USA.

 End to end system testing of the ‘Global Systems Applications and Products (GSAP)’ to ‘Global

Icebox’ is connecting to TAS (Terminal Automation System) application and also 16 other

applications.

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 Daily progressive and war room call with client to update the test status and deep dive discuss if any

issues raised.

 Perform complex integration testing between

o Systems Applications and Products (GSAP)

o Terminal Automation Systems (TAS): TMS v6 / OMEGA3000 / Fuelfacs application

o Global Icebox or U.S ICEBox (Interface Complex Engine Box)

o TMS Host (Terminal Management System Host)

o TDS (Terminal Data System)

o Accuload III

o MFX - The flow computer

o Multi load Device,

o RCU – Remote Control Unit and

o Weighbridge controller.

 Perform data warehouse testing using TOAD on Oracle database with Standard Query language

(SQL).

 Log defects using Defect tracking tool – QC (Quality Center)

 Responsible for Metrics data preparation.

 Responsible for preparing application procedures and documenting them in the Team room.

 Monitoring and assisting the team members in any of their technical & functional queries

 Provide the client with the weekly status report.

Project 4:AT&T US

March 2010-May 2011

Senior Test Engineer

ADOPT Project Summary

The below projects includes Ethernet technologies, IPv4, IPv6 and TCP/IP protocols

IPv4/IPv6, Unicast Routing Protocols, Multicast Routing Protocols,Resilency Site management option,

Access peed ,Port speed, COS ,IGLOO Automated pricing etc

Description:

ADOPT is a web based application which allows AT&T Account Executive (AE),with an opportunity to do the

design/price/propose (DPP) sales process to generate a contract-ready solution .After contract generation and

signature, this application then allows for provisioning, service delivery, and billing

Project Title

Client

: Leading Production ,BST(UAT Testing),System testing & sanity

: AT&T

Technology : Java, J2EE Platform, Oracle 9i Database.UNIX.

Tools Used : HP quality Center , Putty , SQL Developer, IBM Clear Quest.

Role and Responsibilities

 Responsible for Business Scenario supporting for AT&T ADOPT Application.

 Understanding & providing support for UAT(User acceptance testing Team)

 Coordinate with the team to get updates on the tickets to provide hands on update to AT&T

Project managers

 Coordinate and Communicate tasks to developers.

 Ensure the Testing is performed as per requirement.

 To make sure QC ticket is updated with status on testing of the ticket.

 Built few regression test cases according to the screen impact against the code to make sure no

adverse effect on the new build.

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 Coordinate and work with the clients to oversee the acceptance and dissemination process

 Communicate activites/Progress to DPE,PM,Clients

 War room representative for all the integrated project offshore.

Project 5:AT&T US

Dec 2009- Jun 2010 Senior Test Engineer

Project Title : Adopt MACD(235446 MACD validations )

Client

: AT&T

Technology : Java, J2EE Platform , UNIX, Windows .

Tools Used : Rational Clear Quest and Mercury Quality Centre, Manual Runner

Role and Responsibilities

 HLD Test plan,building Software acceptance criteria ,Coordinate and work with the clients to oversee

the acceptance and dissemination process

 Analyzed requirements to ensure they are concise and testable.

 Provided inputs to the test plan and defined test cases to be used for functional, regression and user

acceptance testing

 Developed test cases to verify software functionality

 Identified the appropriate criteria, conditions and system input to create test data

 Execute test cases and evaluate results against the defined expectations

 Tracked and documented application defects and communicated with developers to ensure

correction of errors

 Provided input to project status meetings

 Analyzed and evaluated, documentation and communication of testing progress for stakeholders.

Project 6:AT&T US

Jun 2010-Dec 2009

Project Title

Client

Senior Test Engineer

: Adopt (221877c IPV6 and dual stack project )

: AT&T

Technology : Java, J2EE Platform, Oracle 9i Database.UNIX.

Tools Used : HP quality Center , Putty , SQL Developer, IBM Clear Quest.

Role and Responsibilities

 Analyzed, understood the Functional and Business requirements and GUI specifications

 Prepared test scenario’s, test requirements for user modules and user interface modules

 Test cases execution for system testing and regression

 Actively involved in functional testing, system testing and smoke testing

 Defect analysis & reporting in Clear Quest and Quality Center test management tool

 Performed Functional Adhoc Testing every day to ensure the stability of the application and identify

potential risks

 Performed retest of critical defects in System Test Environment and give sign off for the same.

 Performed Smoke testing to ensure stability of the build to perform system testing

 Prepared daily work status report for the team and sent it to the Manager.

 Documented test execution results and updated the status of the testing activities on daily basis

Project 7: :AT&T US

Jan 2009 - Dec 2009 Test Engineer

Project Title : 232946(ADOPT IPV4 )

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Client

: AT&T

Technology : Java Platform, Oracle database

Tools Used : HP Mercury Quality centre, and SQL developer.

Role and Responsibilities

 Analysis of Business requirements and system requirements

 Review use case specification to identify the test requirements.

 Develop test cases to cover functionality in scope

 Reviewed and updated the test cases

 Executed test cases and test scripts

 Ensured defects are logged into defect tracking system

 Worked with the Development team to ensure adequate defect fix is done and retested

 Contributed to test metrics gathering

 Attended weekly meeting with the team and client and sent Mom’s

 Provided testing progress information (defect status, test case execution status) & escalated issues

 Attended project related training and involved in knowledge sharing

 Have written SQL queries to manipulate data from the Oracle Database and verify the functionality.

Project 8:Citi Bank US

Jan 2008 - Dec 2008 Test Engineer

Project Title : UAT(User acceptance testing)

Client

: Citi Bank

Technology : Java, J2EE Platform , UNIX, Windows

Tools Used : Rational Clear Quest and Mercury Quality Centre, Manual Runner

Role and Responsibilities

 Analysis of Business requirements and system requirements

 Review use case specification to identify the test requirements.

 Develop test cases to cover functionality in scope

 Reviewed and updated the test cases

 Executed test cases and test scripts

 Ensured defects are logged into defect tracking system

 Worked with the Development team to ensure adequate defect fix is done and retested

 Contributed to test metrics gathering

 Attended weekly meeting with the team and client and sent Mom’s

 Provided testing progress information (defect status, test case execution status) & escalated issues

 Attended project related training and involved in knowledge sharing

 Have written SQL queries to manipulate data from the Oracle Database and verify the functionality.

Project 9: Citi Bank US

May 2007 – Dec 2007

Project Title : CUCO,CULO

Client

: Citi Bank

Technology : Java, J2EE Platform , UNIX, Windows

Tools Used : Rational Clear Quest and Mercury Quality Centre, Manual Testing

Role and Responsibilities

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Test Engineer

CUCO:Customer Combine

CULO:Customer Location

Methodology: Scrum Testing

 Understanding system requirements, business requirements and prepare high level scenarios

 Create Test plan, milestone document and development of test cases· Manual testing experience

 Preparation & Execution of Test Cases using Clear Quest. Test case reviews and Script Refactoring

 Defect reporting using Clear Quest and follow up till closure, Validation of defects

 Involved in Review Meetings, Knowledge Transfer to new joiners, client meetings, clarification calls.

 Preparation of issue logs, clarification logs, discuss with Client-Prime.

 Prepare daily work status report for the team and send it to the Lead and Manager.

 Execution of system cases within agreed upon time schedule adhering to quality standards while

meeting requirements

 Document test execution results and update the status of the testing activities on daily basis

 Escalate Issues as and when needed and track them to closure after successful verification of Retest

 Perform Functional Regression every day to ensure the stability of the code/application and identify

potential risks in performing SIT execution

 Involved in User acceptance test case preparation and execution.

Nov 2005 – Apr 2007, Manhatan Relationship Officer,Standard Chartered

Bank,India

 Monitoring insurance related Quires.

 Assisting Fraud Control unit in investigation

 Negotiate with seriously delinquent cardholders and obtain repayments to minimize losses

 Timely assignment of Collection cases .

 Sending change of address Confirmations to the Customers

 Reporting M.I.S on weekly basis & Preparing Business Strategy report.

 Handling disputes & Liaising with Merchant for closure of the same.

 Sending statements to customers .

 Handling Reversals related to Service issues.

 Handling escalated Quires & customer complaints.

 I-banking Project .

 Handling CNR(card not received).

Achievements

 Received a appreciation letter From “Head Cards”(Aparna Mitra) for process improvement of Net

banking & Resolved all the complaints around 1800.

 Awarded “Service Excellence certification.” (Sujatha parthasarathi)From “Head Service Quality”

 Made Process Changes for SNR ,I-Banking ,Dispute which enabled better Customer Service.

 Received Employee of the year south “2005” gold medal with certificate in standard chartered.

 Received Eminence and Excellence award for 2013 in IBM

 Received award “GEMS OF SHELL” Aug 2012,Jan 2013,June 2013,Jan 2014

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 Received appreciation from Client “Mr ERIC” in AT&T for delivering the project 22881I on my

supervision.

 Received appreciation email from shell client “Mr Andrew Flether”

 Received appreciation email from “Tom westcott” for the successful release on R1.1

Training:

 Java 2 at Sun Authorized training center.

 Project Management at IBM India

 WebSphere Business Intergrator (Message Broker & Interchange Server) at IBM India

 MQ Series WorkFlow at IBM India

 Advanced Java at IBM India

 ISTQB Foundation Level

 Quick Test Professional

 IBM Rational Performance Tester

 XML and DHTML with java script

 Estimation Technique

 SQL and Database Training

References: Available upon request

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